TERMS & CONDITIONS

WELCOME TO THE RIKOTEKI WEBSTORE (REFERRED TO AS “THE WEBSITE”). RIKOTEKI IS A TRADING NAME OF EQUAL MEDIA DESIGN. ANY REFERENCE TO “RIKOTEKI”, “WE”, “US” OR “OUR” SHALL BE INTERPRETED AS A REFERENCE TO EQUAL MEDIA DESIGN.

BY ACCESSING, BROWSING OR PLACING AN ORDER THROUGH THIS WEBSITE, YOU CONFIRM THAT YOU HAVE READ, UNDERSTOOD AND AGREED TO BE BOUND BY THESE TERMS OF SERVICE.

SCOPE

THESE TERMS OF SERVICE APPLY TO ALL VISITS TO, USE OF, AND TRANSACTIONS MADE THROUGH THE WEBSITE. THEY GOVERN ALL OFFERS, ORDERS, AGREEMENTS AND DELIVERIES BETWEEN YOU AND RIKOTEKI. WE RESERVE THE RIGHT TO MODIFY OR UPDATE THESE TERMS AT ANY TIME WITHOUT PRIOR NOTICE. ANY CHANGES SHALL TAKE EFFECT IMMEDIATELY UPON PUBLICATION ON THE WEBSITE. CONTINUED USE OF THE WEBSITE CONSTITUTES ACCEPTANCE OF THE UPDATED TERMS.

ELIGIBILITY

BY PLACING AN ORDER, YOU CONFIRM THAT YOU ARE AT LEAST 18 YEARS OF AGE AND LEGALLY CAPABLE OF ENTERING INTO A BINDING CONTRACT UNDER DUTCH LAW. IF YOU ARE PLACING AN ORDER ON BEHALF OF A LEGAL ENTITY, YOU CONFIRM THAT YOU ARE AUTHORIZED TO BIND THAT ENTITY.

ORDERS AND CONTRACT FORMATION

ALL ORDERS PLACED THROUGH THE WEBSITE CONSTITUTE AN OFFER TO PURCHASE PRODUCTS FROM RIKOTEKI. AFTER RECEIPT OF YOUR ORDER, YOU WILL RECEIVE AN ORDER CONFIRMATION BY EMAIL. THIS CONFIRMATION DOES NOT CONSTITUTE ACCEPTANCE OF YOUR ORDER. A LEGALLY BINDING AGREEMENT IS FORMED ONLY WHEN THE ORDER HAS BEEN ACCEPTED AND DISPATCHED BY US. WE RESERVE THE RIGHT TO REFUSE OR CANCEL ANY ORDER DUE TO AVAILABILITY ISSUES, PAYMENT FAILURE, PRICING ERRORS, OR SUSPICION OF FRAUD OR ABUSE.

PRODUCT AVAILABILITY

ALL PRODUCTS, PRICES AND OFFERS DISPLAYED ON THE WEBSITE ARE SUBJECT TO AVAILABILITY. AVAILABILITY AND PRICES MAY CHANGE PRIOR TO ORDER ACCEPTANCE BUT NOT AFTER A CONTRACT HAS BEEN CONCLUDED.

PRICES AND TAXES

ALL PRICES ARE DISPLAYED IN EUROS AND INCLUDE VAT UNLESS STATED OTHERWISE. SHIPPING COSTS ARE EXCLUDED AND WILL BE CLEARLY SHOWN DURING CHECKOUT. ANY IMPORT DUTIES, CUSTOMS FEES OR ADDITIONAL TAXES IMPOSED BY LOCAL AUTHORITIES OUTSIDE THE EUROPEAN UNION ARE THE RESPONSIBILITY OF THE CUSTOMER. IN THE EVENT OF A PRICING ERROR, WE RESERVE THE RIGHT TO CANCEL THE ORDER AND REFUND ANY PAYMENTS WITHIN 30 DAYS.

PAYMENT

PAYMENTS CAN BE MADE USING SHOPIFY PAY, KLARNA OR CREDIT CARD. BY USING A PAYMENT METHOD, YOU CONFIRM THAT YOU ARE AUTHORIZED TO USE IT. PAYMENT WILL ONLY BE CAPTURED ONCE YOUR ORDER HAS BEEN ACCEPTED. IF PAYMENT AUTHORIZATION FAILS, WE RESERVE THE RIGHT TO CANCEL THE ORDER WITHOUT LIABILITY.

DELIVERY

WE AIM TO HAND OVER ACCEPTED ORDERS TO THE SHIPPING CARRIER WITHIN THREE BUSINESS DAYS. DELIVERY TIMES SHOWN ON THE WEBSITE ARE ESTIMATES ONLY AND DO NOT FORM PART OF THE CONTRACT. WE ARE NOT RESPONSIBLE FOR DELAYS CAUSED BY SHIPPING PARTNERS OR EVENTS BEYOND OUR CONTROL. WE DO NOT SHIP TO PO BOXES. THE CUSTOMER IS RESPONSIBLE FOR PROVIDING A COMPLETE AND CORRECT DELIVERY ADDRESS.

RETURNS AND RIGHT OF WITHDRAWAL

IN ACCORDANCE WITH DUTCH AND EUROPEAN CONSUMER LAW, CONSUMERS HAVE THE RIGHT TO WITHDRAW FROM THEIR PURCHASE WITHIN 14 DAYS OF RECEIVING THE GOODS WITHOUT PROVIDING A REASON. RETURNED ITEMS MUST BE UNUSED, UNDAMAGED AND IN ORIGINAL CONDITION. RETURN SHIPPING COSTS ARE THE RESPONSIBILITY OF THE CUSTOMER. IF GOODS SHOW SIGNS OF USE OR DAMAGE, WE RESERVE THE RIGHT TO DEDUCT UP TO 30 PERCENT FROM THE REFUND.

DEFECTIVE OR INCORRECT ITEMS

IF YOU RECEIVE A DEFECTIVE OR INCORRECT ITEM, YOU MUST CONTACT US VIA INFO@EQUALMEDIADESIGN.NL WITHIN TWO MONTHS OF DELIVERY, INCLUDING YOUR ORDER NUMBER AND CLEAR PHOTOGRAPHIC EVIDENCE. IF THE CLAIM IS VALID, WE WILL OFFER A REPLACEMENT OR REFUND. OUR LIABILITY IS LIMITED TO THE VALUE OF THE PURCHASED PRODUCT.

OWNERSHIP

ALL GOODS REMAIN THE PROPERTY OF EQUAL MEDIA DESIGN UNTIL FULL PAYMENT HAS BEEN RECEIVED.

INTELLECTUAL PROPERTY

ALL CONTENT ON THIS WEBSITE, INCLUDING TEXT, IMAGES, DESIGNS, LOGOS AND PRODUCT CONCEPTS, IS THE EXCLUSIVE PROPERTY OF RIKOTEKI AND EQUAL MEDIA DESIGN. UNAUTHORIZED USE, COPYING OR DISTRIBUTION IS STRICTLY PROHIBITED.

LIABILITY

OUR TOTAL LIABILITY SHALL NEVER EXCEED THE AMOUNT PAID FOR THE RELEVANT ORDER. WE SHALL NOT BE LIABLE FOR INDIRECT OR CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF PROFIT, REVENUE OR BUSINESS OPPORTUNITY. WE ARE NOT RESPONSIBLE FOR FAILURES OR DELAYS CAUSED BY EVENTS BEYOND OUR REASONABLE CONTROL.

SEVERABILITY

IF ANY PROVISION OF THESE TERMS IS FOUND TO BE INVALID OR UNENFORCEABLE, THE REMAINING PROVISIONS SHALL REMAIN IN FULL FORCE AND EFFECT.

GOVERNING LAW AND JURISDICTION

THESE TERMS OF SERVICE AND ALL AGREEMENTS SHALL BE GOVERNED BY THE LAWS OF THE NETHERLANDS. ANY DISPUTES SHALL BE SUBMITTED TO THE COMPETENT COURTS IN LELYSTAD, THE NETHERLANDS.